Emergency contacts

Throughout Austria, 24 hours a day

Social psychiatric emergency service

Counseling and relief consultations, acute medical intervention for people in mental health crises

01 31330 

Telephone counseling 

By telephone or on site 

142 (toll-free)

24-hour women’s emergency hotline Vienna 

Counseling for women after sexual, physical, or psychological violence

01 71719 

Men’s information

Crisis counseling by telephone 

0800 400 777 

Rat auf Draht For children and young people 

147 (toll-free) 

Vienna Crisis Intervention Center 

Counseling for people in acute crises and with suicidal tendencies

Mon – Fri, 8 a.m. – 5 p.m.

Lazarettgasse 14A Level 02

1090 Vienna

01 406 95 95 

Victim emergency helpline Helpline for victims of crime 

Mon–Fri, 8 a.m.–8 p.m. 

0800 112 112 

Ö3 helpline—Red Cross 

Help for people in personal emergencies 4 p.m.–midnight 

116 123 (toll-free short number)